Hair Beauty Salon Faq

If there are any questions that have not been answered, please don't hesitate to contact us.

Q: How long have you been in business?

A: We are proud to say the Miracles has been in business for the past eighteen years in the same location, serving our valued customers in Northern Virginia (NOVA) and DC. We now offer an opportunity for you to share with us on MiraclesintheCity.com. Please feel free to stop in and say hi or ask any questions you may have.

Q: Does Miracles in the City have a store offline?

A: Yes, Miracles has a brick and mortar location in Arlington, VA, a D.C. suburb. Please feel free to stop in for a visit. We are located at 1501 Wilson Blvd.

Q: What products do you use?

A: We use Redken, Spa Ritual and Yon-ka Paris.

Q: What is the return policy?

A: We have a 30 day return policy with a receipt of purchase, no questions asked. If you do not have a receipt we will gladly offer you credit to use at another time.

Q: Where are we located?

A: We are located at 1501 Wilson Blvd in Arlington, VA (on the corner of Wilson and N. Oak street). We are near the Rosslyn Metro and the Key Bridge.

Q: Is this site secure?

A: We respect your privacy and offer a 100% secure site.

Q: Is the salon metro accessible?

A: Yes! Miracles hair salon is located just three blocks from the Rosslyn metro station, which is on the blue and orange line. From Wilson Boulevard, walk up three blocks and we are on the corner of Wilson Blvd and N. Oak street, right after the Hyatt Hotel.

Q: What are your store hours?

A: Miracles hair salon is open six days a week. We are open from nine a.m. to seven p.m. during the weekdays, Saturday we are open from nine to five and Sundays we are closed. If you have any questions past these hours of operation, please feel free to email us at help@miraclesintheciy.com or call us toll free 1-888-554-CITY and leave a message.

Q: Can I return items to the store?

A: Small items bought directly from the miracles in the city website may be returned to the store with a receipt/confirmation of purchase. Otherwise, items must be returned in the same manner they were received.

Q: Are gift certificates available for purchase?

A: Yes, electronic gift certificates are available for any amount. You may either print them online or we can send it to your billing address. Gift certificates are not redeemable for cash. Click here to learn more about Miracles hair & beauty gift certificates.